Privacy Policy

Effective Date: 27/05/2025

This privacy policy explains how The Change Creators Ltd collects, uses, stores, and protects your personal information when you use our website, thechangecreators.com. We are committed to ensuring your privacy is protected. Please read the following carefully.

1. Who We Are

The Change Creators Ltd is a company registered in England and Wales (Company Number: 11345287). Our registered office is at Beechey House, 87 Church Street, Crowthorne, Berkshire, RG45 7AW. For the purposes of data protection legislation, we are the "data controller."

If you have any questions about this policy or your data, please contact us at joanna.howes@thechangecreators.com.

2. What Data We Collect

We may collect and process the following data:

● Full name

● Contact details (email address, phone number)

● Company name and role (if applicable)

● Information you share with us via forms or correspondence

● IP address, browser type, and usage data (via cookies)

3. How We Collect Data

We collect data:

● Directly from you (e.g., via contact forms, email, phone calls)

● Automatically via cookies when you use the website

4. Use of Your Data

We may use your data to:

● Respond to enquiries

● Provide services you request

● Send marketing communications (only with your consent or under soft opt-in rules)

● Improve our website and services

We process data where:

● You have given consent

● It is necessary for a contract

● We have a legal obligation

● It is in our legitimate business interests (e.g. analytics, security)

5. Marketing

You can opt out of marketing communications at any time by clicking the unsubscribe link in emails or contacting us at joanna.howes@thechangecreators.com.

6. Cookies

We use cookies to improve your experience. Cookies help us understand how visitors use our website. We use:

● Strictly necessary cookies (essential for operation)

● Analytical/performance cookies (e.g., Google Analytics)

● Functionality cookies (to remember user preferences)

For more on how we use cookies and how to control them, see our full [Cookie Policy].

7. How We Store and Protect Data

We are committed to keeping your data secure. We use technical and organisational safeguards including:

● Secure servers

● Password-protected systems

● Limited access to authorised personnel only

In case of a suspected breach, we will follow legal requirements and notify the appropriate authorities.

8. Data Retention

We will retain your data only for as long as needed for the purposes stated, or to comply with legal or regulatory obligations. After this, your data will be securely deleted.

9. Your Rights

You have rights under UK GDPR including:

● Access to your data

● Correction of inaccurate data

● Erasure of your data

● Restriction of processing

● Data portability

● Objection to processing

To exercise any of these rights, email us at joanna.howes@thechangecreators.com. If you're not satisfied with our response, you can lodge a complaint with the ICO (www.ico.org.uk).

10. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy policies or content of those sites. Please review their policies before submitting data.

11. Changes to This Policy

We may update this policy occasionally. Updates will be posted here and, where appropriate, notified to you via email. This policy was last updated on 27th May 2025.

12. Cookie Schedule (Summary)

We use the following cookies: